Privacy Policy
Who We Are
Our website address is: https://www.prizerush.co.uk.
What Personal Data We Collect and Why
Giveaways
When entering any of our free-to-enter giveaways, we collect:
- Name
- Email Address
This information is used to contact you if you win, and to keep you informed about future giveaways and competitions. We do not sell your data to third-party companies.
Competitions
When entering paid competitions, we may collect:
- Name
- Email Address
- Phone Number
- Postal Address
- Payment/Financial Data
This data helps us manage prize delivery, communicate with you about your entries, and maintain accurate records for legal and tax purposes.
Comments
If you leave a comment on our website, we collect the information shown in the comment form, your IP address, and browser user agent string to assist with spam detection.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract location data from these files.
E-Commerce
When shopping on our site, we collect information such as:
- Products viewed
- Location, IP address, and browser type
- Shipping and billing address
- Order details and account information (if applicable)
We use this information to:
- Process orders and payments
- Prevent fraud
- Provide customer support
- Comply with legal requirements
- Send marketing messages (if opted-in)
We retain this data for as long as required for tax, legal, and customer service purposes—typically up to 15 years.
Cookies
Our website uses cookies to improve user experience. These may store login preferences, cart contents, screen display options, and more. You can manage cookie preferences through your browser settings.
Embedded Content from Other Websites
Articles may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the external website and may collect data, use cookies, and track interactions.
Analytics & Cookies
We use cookies and third-party services (e.g., Google Analytics) to understand visitor behavior. These cookies may track your browsing activity on our site and others.
You can manage or opt-out of these cookies via:
European Economic Area (EEA) Residents
If you are located in the EEA, you have the right to access, amend, or delete your personal data under GDPR. To request data access or deletion, please contact us via our contact page.
Routine Information Collection
Our web server automatically collects basic visitor data such as IP address, browser type, and referring page. This information is used for site maintenance and analytics and does not personally identify individuals.
Controlling Your Privacy
You can manage your browser settings to disable cookies. Please note that this may affect your user experience on our website.
Who on Our Team Has Access
Our admin and store management team members can access your data to fulfil orders, process refunds, and offer support.
What We Share with Others
We share limited data with third-party services to fulfil orders and process payments. For example, we use Trust Payments to securely handle transactions. Shared information may include:
- Name
- Email Address
- Billing/Shipping Address
- Phone Number
- Payment Identifiers
Data Retention
Comments and their metadata are stored indefinitely. For registered users, personal account data is stored and editable at any time (except usernames).
Your Data Rights
If you have an account or have left comments, you can request a copy of your personal data or ask for it to be deleted. This excludes data we are required to keep for legal or security reasons.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Contact Information
If you have any privacy-related questions or requests, please contact us via email at support@prizerush.co.uk or via our official social media channels.